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General Questions

1. What is Park Group?
Park Group is a diversified apparel and sourcing company engaged in wholesale apparel sourcing, trims supply, brand development, and ecommerce retail. Our business units include Park Innovative Sourcing, Park Tex, Park Colors, and Park Eshop.

2. Where is Park Group located?
Park Group operates from Bangladesh and works with local and international partners across the global apparel supply chain.

3. What types of products do you offer?
We provide apparel sourcing solutions, garment trims and accessories, fashion retail products under our own brand, and ecommerce services.

Orders & Purchases

4. How can I place an order?
You can place an order directly through our website by selecting the desired product and completing the checkout process. For wholesale inquiries, you may use the “Wholesale Inquiry” option available on product pages.

5. Can I place bulk or wholesale orders?
Yes. Park Group specializes in bulk apparel sourcing and wholesale supply. You can submit a wholesale inquiry through our website or contact us directly for business discussions.

6. Do you accept international orders?
Yes. We work with international buyers and partners. Shipping and delivery options may vary depending on the destination.

Products

7. Are the product images accurate?
We make every effort to ensure that product images accurately represent the items. However, slight color variations may occur due to lighting and screen display differences.

8. What is the quality standard of your products?
Our products and sourcing services follow international apparel industry standards to ensure quality, durability, and customer satisfaction.

Shipping & Delivery

9. How long does delivery take?
Delivery time depends on the product type, order quantity, and shipping location. Retail orders usually follow the delivery timeline mentioned during checkout.

10. Do you provide international shipping?
Yes, international shipping options may be available depending on the order and destination.

Returns & Support

11. Can I return or exchange a product?
Return and exchange eligibility depends on our return policy. Customers should review our Return & Refund Policy page for detailed information.

12. How can I contact customer support?
You can contact our support team through the contact form on our website or through the contact details provided on the Contact Us page.

Business & Partnership

13. Can I work with Park Group as a buyer or partner?
Yes. We welcome collaboration with buyers, brands, and sourcing partners. Please contact us with your business requirements for further discussion.

14. Do you provide sourcing services for fashion brands?
Yes. Through Park Innovative Sourcing, we provide professional sourcing solutions for international fashion brands and retailers